Kevin Hunter

Recent Posts

It is quite well-known that organizations with highly engaged employees outperform those with disengaged employees. So, most companies strive to actively engage their employees and ensure their..

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No matter what your industry or service is, there are times when things are going to go wrong - and when they do, your customer service representatives are at the front of the line. When the..

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Employee recognition improves staff engagement, productivity, and job satisfaction. Recognition can be a spontaneous or planned gesture of special attention to acknowledge employee performance,..

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When you hire someone, you spend the first few weeks observing their performance and making sure that they’re a good fit.

But your new employee is doing the same thing. They spend those early..

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This year, National Customer Service Week runs from Monday 7th October through to Friday the 11th October. This is an ideal time to celebrate your customer service representatives, encourage them..

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Celebrating an employee’s work anniversary is a great way to improve employee morale, recognize company loyalty, and let employees know they are valuable members of your team. In addition, there..

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A corporate rewards program is one of the simplest ways to ensure that your employees feel recognized and valued. However, you can't just grab a generic template or out-of-the-box software and..

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According to a recent Gallup poll, only 34 percent of American workers describe themselves as engaged in their work. That leaves 53 percent unengaged, and 13 percent actively disengaged and ready..

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It is often said that excellent employees are the best asset of an organization. But the question is, do they feel that? Do they feel appreciated enough to keep them motivated and perform well? Do..

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